Refund Policy

We value your privacy at our company. Your privacy is important to us, and we respect any information we may collect from you on our website.

OnnoRokom Projukti Limited is a service and solution-based business, and due to the nature of our work, we cannot offer any refunds or money back for services once work has commenced. You cannot exactly "return" our services.

Your success is our priority. Therefore, we put all our effort into offering you the best possible service in a timely and efficient manner, always aiming for your satisfaction. We strive to achieve your goals in a straightforward and cost-effective way.

We cannot guarantee a full refund for the cancellation of services. However, if you change your mind after paying for a service, we will act in accordance with the following guidelines.

Act in accordance with the following guidelines

OnnoRokom Projukti Limited will issue a full refund if a project has not started within 30 days of payment.
Once information has been provided and work has commenced or been completed, OnnoRokom Projukti Limited does not offer refunds for those services.
At the time of placing a work order, we typically collect 50% of the total task amount. If you decide not to proceed with the project, you may request a refund within 24 hours of payment. OnnoRokom Projukti Limited will deduct any expenses, charges, and administrative fees incurred and refund the remainder accordingly.
If you have a yearly service agreement and wish to cancel, you must notify OnnoRokom Projukti Limited at least 3 (three) months before the service agreement's end date.
If you request a cancellation and your account is incorrectly charged after the notice period, we will refund 100% of that amount.
OnnoRokom Projukti Limited does not offer refunds for funds spent on search engines, services already delivered, or other miscellaneous charges that are non-recoverable and cause a loss to OnnoRokom Projukti Limited

If you wish to cancel a service or have any questions or concerns about our refund policy, please contact us. Include your name, company name, and the service or solution you want to cancel in writing. We believe our services will benefit your business, and we always strive to make you feel comfortable with us. We reserve the right to modify any provisions of this Refund Policy without prior notice.